Frequently Asked Questions
A message on hold is essentially a mixture of company information, hours, and location, in addition to marketing your business while a customer is still on the line. A voice prompt can be used to allow the customer to reach a number of extensions including separate lines, and/or departments.
Whether your business deals in services or sales, audio branding is an affordable, efficient, and professional way to market your company when people call. You can make an amazing first impression while putting your brand and identity in the ears of your callers almost immediately.
To optimize the best pricing options and tech support possible to you and your business, we offer a few options with companies that provide the units for you. They will be able to offer installation instructions, troubleshooting and customer service of the utmost professionalism.
Of course, we will be able to create the formatting for any unit you currently have. Whether you need a mp3, mp4, WAV, USB input or anything else, we can make it happen!
That’s entirely up to you. But if you have it, why not use it? Our creative team can make the perfect blend of music to entertain and engage your customers while they’re holding.
Nope. Some recordings sound better without music, your choice.
Absolutely, we’re always excited to hear your unique ideas and your own personal spin. And don’t worry, if there’s spelling mistakes, we won’t mispronounce the words on purpose because of spelling or grammar errors. But remember, your OK is still needed before we get to the studio.
All we need is your tone, a few pieces of information, some background always helps, type of audio message, and what you’d like to promote or offer. Our talented team of creative writers will construct exactly what you need. But just remember, depending on the type and length of the script, it may cost a little more, however, that will be 100% flexible and negotiable. We work for you!